Bank Change Name

Q: How I can submit issue about Bank Change Name on self-service center TC Lottery?

A: To submit Bank Change Name on self-service center TC Lottery, please follow this step

1.You need to use this link https://9987.live/
2. After you enter the link then close the notification
3. Select issue and choose Bank Change Name
4. Fill your TC Lottery ID account
5. Fill correct bank name following on the passbook bank / bank statement
6. Submit Issue

Status Issue

Q: How do i check my status issue Bank Change Name on self-service center TC Lottery?

A: You can check the status issue by pressing the Check Issue status then fill your TC Lottery ID account and select the Bank Change Name issue lastly click to search and it will showing the status of your issue

Success Status

Q: I already checking and the status in here already success and there is a notes Pass - Success "Bank name change completed!" what is that mean ?

A: For that mean TC Lottery data department already success to modify the bank name on your TC Lottery ID account

Q: I check in here there is another notes for success like Pass - Success "Resubmit withdraw the BANK NAME already correct" what is that mean?

A: For this one you need to know bank name you submit already same with you bound and just need to try back for withdrawal again

Reject Status

Q: What about with status reject i need to know if my Bank Change Name issue get reject by TC Lottery data department?

A: Okay rest assured we will help to explain to you there is few notes rejection you need to know we will give explanation on this below:

1. Reject “Requirement data incorrect”: this mean there is requirement data you provide is wrong or can be all data wrong you need provide the requirement following needed clear and detail
2. Reject “Resubmit requirement detail and clear”: this mean the requirement data you provide cannot be see or not clear and not detail you need provide clearly and detailed
3. Reject “UCO BANK not available, please change your bank “: if you bound bank account using UCO / SUCO bank you must change it because that bank not available on TC Lottery for withdrawal, you just need to submit issue on Modify Bank Account Number to change the bank account data on TC Lottery account
4. Reject “Make sure again,ID account for modify data. Thanks”: this mean make sure again your ID account you submitted on self-service center TC Lottery is it already correct or not
5. Reject “Provide the correct BANK NAME”: please check again your bank name you submitted because TC Lottery data department already try to check the bank name you submit is not match with bank account number bound

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